Car dealer refuses to refund $9,000, sends customer photos

There are many honest car dealers out there who are happy to deal with people and earn their customers’ trust and reward them with repeat business. There is another type of dealer who gives the entire industry a bad name. Dealers like Chris Schwartz reportedly stole customers’ money and emailed them images of human feces.

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Schwarz, the owner of iSeeCars Ltd in New Zealand, was involved in a dispute with Johannes and Chisel Silliers, who had agreed to buy a hybrid Nissan Skyline from him. Due to mechanical problems with the Skyline, the couple was never able to keep the car and tried three times to apply for rejection and obtain a refund, but were unsuccessful. new zealand herald Report.

More: Five Nissan dealers fined $1.9 million for allegedly defrauding customers

A month later, when Schwartz still had not returned 15,000 New Zealand dollars ($8,883), the Cilliers took him to court, and the judge heard that Schwartz had kept the money for himself. He wrote to Autofleet Capital Limited, the company that sold him the car, telling them that he had refunded Cilliers’ money but he had not, so Autofleet refunded Schwartz’s money but Schwartz later did not transfer the money to him .

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Court rulings and ongoing fight

Although the court ruled in the couple’s favor, Schwartz threatened to liquidate his dealership, meaning the Seeliers would suffer losses. But then they received an email that initially seemed to offer some hope.

“Please see attached, full payment,” Schwartz wrote. “Have a nice day and I’ll split it into two payments.” But the two attached documents were not proof of payment; They are images of what appears to be human waste.

Prank goes too far

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One photo shows the outside of the back seat of a used SUV covered in feces, while another shows feces splattered under a toilet seat. Both situations may require a surprising degree of agility on the part of the culprit.

Schwartz’s previous company had been declared bankrupt, but he opened a new company, iSeeCars Holdings Limited, with the same registered address as the liquidated business. He has since described his strange behavior as a “terrible prank between staff that should never happen to a customer”.

“I did try to recall all the emails that were sent but couldn’t do that,” he told the New Zealand Herald owner, New Zealand MEexplaining that he now wanted to pay back the money he owed. “I deeply regret my actions regarding this matter, and my former company and I deeply regret and deeply regret all of these actions.”

Schwartz’s new adventure and apology

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The Silliers said despite the ruling, they still weren’t entirely sure where they stood. They are still registered as the owner of the car and technically still owe money on it.

“Who can you trust? We have no idea how this situation will affect our credit score or if we will be able to finance another vehicle in the future,” said Chizelle Cillier. “We just wanted to buy a car. Instead, he actually took our money and sent us pictures of poop. Who did that?”

disturbing pattern of behavior

But this strange incident was not a one-off for Schwartz. thing Reports claim the poop-obsessed dealer sent another man an image of poop in a pizza box, claiming the images were actually emailed by a former employee who had access to his phone.