Both airline and business travelers strongly support TSA’s use of biometric technology at airport checkpoints, as privacy issues are the least of their concerns when flying.
this U.S. Travel Association and Ipsos Announcement of survey results Emphasize passenger preferences for biometric technology screening to ensure aviation passenger security and improve efficiency at airport checkpoints.
Less than 5% of business and air travelers are concerned about privacy while traveling. Business travelers and all air travelers say arriving at their final destination on time is their top concern when traveling (33% and 27%, respectively). People who take TSA PreCheck are significantly more concerned about arriving on time (42%).
“Air travelers overwhelmingly support TSA’s use of biometric technology at airports to enhance security and improve the travel experience,” Geoff Freeman, president and CEO of the U.S. Travel Association, said in a press release.
Key findings include:
• A majority of air travelers (79%) support the use of biometrics to confirm traveler identity at TSA security checkpoints.
• Nearly all Americans (92%) and air travelers (95%) agree that verifying travelers’ identities is an important step TSA takes to protect the flying public.
• Nine in ten air travelers say they would be more or equally likely to support the use of biometrics at TSA security checkpoints if it reduced the time it takes to pass through security.
• Supporters of TSA biometrics primarily cite stopping terrorism and human trafficking (71%) and making airports safer (66%) as reasons for supporting the use of biometrics at TSA security checkpoints—even more so than travel efficiency and wait times.
• More than half of Americans say they are more likely to support the use of biometrics at TSA security checkpoints if they know the data will: be deleted within hours of travel; be used to stop terrorism; and have security measures in place to ensure biometric data is not shared with other government agencies.
Travelers are satisfied with their overall TSA experience
Most airline passengers are satisfied with their overall TSA experience, but recognize that the security process has room for improvement in terms of efficiency and methods used.
Currently, about two-thirds of Americans (62%) and airline travelers (66%) know that the TSA uses biometrics for security checks at airport checkpoints. Similar shares of both groups know that their phone or computer uses biometrics for security checks (57% and 60%, respectively).
About three-quarters of air travelers (72%) and business travelers (71%) were satisfied with the time it took to get through TSA security on their most recent trip. On the other hand, most passengers are only somewhat satisfied, not very satisfied, with about six in 10 air travelers (59%) and more than half of business travelers (53%) finding it too hassle-free to get through airport security.
When informed that TSA will use certain personal data to help passengers pass Security Checkpoint Fast forward three-quarters of Americans say they would be willing to provide a photo of their driver’s license (75%), birthday (73%) and passport (73%). Less than half say they would be willing to share their fingerprints (46%).
Leave a Reply Cancel reply
You must be logged in to post a comment.