Bizzabo Named Leader and Customer Favorite: Leading

Bizzabo was named a Customer Favorite and Leader in the Forrester Wave™: Integrated Incident Management Platforms Q4 2024 report.

Forrester recently conducted detailed assessments of 12 vendors, including Bizzabo. Analysis includes comprehensive surveys, executive briefings and customer interviews. Forrester spoke with customers of the vendors evaluated and considered customer input from previous research.

“Reference customers like the modernity and uniformity of the Bizzabo platform and have strong praise for the responsiveness and quality of the customer service team,” the Forrester report states. “Bizzabo was the customer’s favorite product in this evaluation.”

Bizzabo’s guiding principle has always been to do the right thing for our customers. From customer experience to research and development to sales and beyond, a North Star guides all operations.

“To successfully serve event organizers, you need a deep understanding of their needs,” said Simone Astuni, senior vice president of customer experience at Bizzabo. “Above all, you need to deliver value at the right time and place.

This is the excellence we expect from ourselves. “

Bizzabo treats every customer event as its own. They realize that for event organizers, every detail matters. There is no room for underperformance. That’s why they take a thoughtful approach to ensuring every event runs smoothly and achieves the impact their clients expect. From the initial planning stages to

After the fact, the Bizzabo team put a lot of effort into every step of the journey.

“We are extremely excited to be named a Customer Favorite and a Leader in the 2024 Forrester Wave. While we are excited to be a Leader, customer love is our most important recognition to date.” Bizzabo Associates said founder and CEO Eran Ben-Shushan. “For us, this is a testament to the trust our customers have placed in us and our team’s passion to exceed their expectations every day.”

Forrester’s report comes after a year of growth and recognition for Bizzabo. Recently, they received TrustRadius Buyer’s Choice Award, ETL Best Field Badge Awardand several G2 Leadership Award. Bizzabo is now recognized as a leader in the wave – they are especially proud to be named a “Customer Favorite”.