Ciena recently released a global study on the growing optimism among communications service providers (CSPs) about artificial intelligence (AI). The study, conducted in partnership with Censuswide, surveyed more than 1,500 CSP engineers and managers in 17 countries around the world.
A key theme of the study is that AI will improve network performance. More than half (60%) of respondents believe AI can improve network efficiency by 40% or more, and 85% expressed confidence in CSPs’ ability to monetize AI traffic through the network.
Additionally, CSPs believe AI will require upgrades to optical network infrastructure, switches, routers, and 800G technology.
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