Fairmont Chicago hires leadership team to emphasize

Fairmont Chicago of Millennium Park enters a new chapter of high service and community engagement, appointing four women to key management positions. This milestone reinforces the hotel’s commitment to fostering an inclusive workplace while driving innovation and hospitality excellence.

As Fairmont Chicago deepens its community connections, it remains committed to providing a noble guest experience. Through the appointment of strategic leadership, meaningful engagement programs, and focus on representation, the hotel and its management aim to shape the future of Chicago hotels.

Four newly appointed women in Fairmont Chicago in leadership positions include:

• Nicole Thomure serves as Operations Director and will use her extensive experience in food and combustion operations to enhance the guest experience. Under her leadership, Fairmont Chicago is enhancing service standards and refining catering products to provide excellent and memorable accommodation for all guests.
• Chloé Gray-Le COZ brings a strong brand strategy and marketing background to her new role as Director of Sales and Marketing. She will focus on enhancing the hotel’s presence in the market, fostering meaningful partnerships, and building relationships within the Chicago community to drive business growth.
• Danielle La Pointe serves as Director of Talent and Culture and will focus on cultivating a vibrant and inclusive workplace environment.
• Sandy HSU will drive financial strategy and optimize revenue growth as Director of Revenue Management.

“We are delighted to welcome these women to celebrate a new era in Fairmont, Chicago,” Tommore said in a prepared statement. “Their leadership and expertise will play a crucial role in shaping the future of our hotels and enhancing the experience of our guests and team members.”

Fairmont Chicago continues to reach key benchmarks in terms of representation and growth. Through intentional hiring practices and leadership development programs, the hotel remains committed to fostering a team that reflects its serving community while reflecting its values ​​and evolving hotel landscape. Currently, 34% of employees consider it African American, 27% are Hispanic/Latino, and 19% are white.

The expansion of the hotel leadership team is aligned with Chicago’s broader efforts to strengthen its economic base by increasing workforce inclusion. By prioritizing recruitment and professional growth representatives, Fairmont Chicago not only creates career pathways for underrepresented groups, but also contributes to the city’s long-term economic sustainability.

Fairmontchicago.com