Range Rover reversing camera recalls announced
Land Rover is recalling 12,600 vehicles because the rearview camera image may be blank and distorted. January 8, 2025 — Land Rover The Range Rover backup camera recall affects approximately 12,600 vehicles that may display a blank or distorted rearview camera image. The recalled 2022-2023 Range Rover backup camera is mounted on the rear bumper, but water may enter the camera and cause problems with the rearview image. Land Rover launched an investigation in September 2024 after receiving complaints about faulty reversing camera images. According to Land Rover, engineers determined that water could cause delamination of pressure compensation components and cause images to appear distorted or blank. There have been no reports of crashes or injuries related to the issue. But Land Rover has received 244 claims and field reports in the United States More than 600 vehicles have been recalled in Canada. Land Rover is working on how to correct the reversing camera issue, but Land Rover owners should…
Honda says recall should end infotainment litigation
The class-action lawsuit alleges that the rearview camera malfunctioned and the speakers made a crackling sound. January 9, 2025 — Honda infotainment system problems have sparked a class-action lawsuit in Ohio, but Honda says the case should be dismissed because Honda dealers fixed the issues during the recall. Jennifer and Sean Fausto filed the class action lawsuit after purchasing a new 2020 Honda Pilot Touring in August 2020. But the plaintiffs argue that the infotainment system never worked properly to begin with. The Honda class action lawsuit includes: “Purchase or lease of any 2020-2022 Honda Pilot (except LX), 2020 Honda Passport (except Sport), 2021-2022 Honda Passport and 2020-2022 Honda Odyssey (except LX) vehicles in the following areas All persons or entities in Ohio.” Honda has issued technical service bulletins, extended warranties and recalled more than 1 million vehicles due to problems such as the backup camera. Honda's recall is due to a faulty Media Orientation System Transmission (MOST) communications coaxial…
Ford backup camera recall affects Flex, Fiesta, Lincoln
More than 30,000 cars have been recalled after issues with rearview camera images. January 5, 2025 — A problem with Ford's backup cameras has resulted in the recall of more than 30,000 2019 Ford Flex, 2019 Ford Fiesta and 2019 Lincoln MKT vehicles. Ford has discovered that the rearview camera image is distorted, upside down, or the display is blank. Ford engineers haven't determined the exact root cause of the problem, but believe the problem may lie in the camera. “The root cause has not been confirmed and remains under investigation, but teardown analysis of returned camera samples revealed a broken solder joint between the microcontroller and PCB.” — Ford NHTSA contacted Ford in August 2024 regarding 24 complaints about issues with the backup camera on the 2019 Ford Flex. Flex users reported no backup camera image, black or blue screen, blurry, flickering, and inverted images. A search for camera-related information revealed an increase in warranty claims for Flex vehicles…
More than 86,000 Jeeps recalled over backup cameras
2024 Jeep Wagoneer, Jeep Grand Wagoneer, Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. December 24, 2024 — The Jeep backup camera recall affects more than 86,000 2024 Jeep Wagoneer, Jeep Grand Wagoneer, Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. Like many recalls in 2024, this one is caused by a software issue, specifically with the Jeep backup camera module. The issue caused the rearview camera image to malfunction. In July, engineers noticed a fault with the rearview camera on the Jeep. In addition to making it more difficult for drivers to reverse, the camera malfunction violates federal safety standards. More than 7,000 Jeeps have been recalled in Canada. FCA dealers will update the backup camera module software after the Jeep recall letter is sent out on January 21, 2025. Jeep owners can call Chrysler at 800-853-1403 and ask for backup camera recall number D5B. Separately, Fiat Chrysler is recalling approximately 300 Mopar rearview camera modules with…
Jeep Renegade recall: Bumper backup light issue
Chrysler is recalling 2,100 Renegade SUVs after finding faulty bumper backup lights. December 17, 2024 — The Jeep Renegade recall involves more than 2,100 2021-2023 Jeep Renegades equipped with incorrect bumper backup light assemblies. Incorrect reverse lights may not provide illumination and may not let others know that the Renegade is reversing. Additionally, the flaw violates federal safety standards. Fiat Chrysler first learned of the problem in July, when vehicles in Europe experienced problems with bumper reverse light assemblies. Jeep Renegade recall letters will be mailed out on January 30, 2024, and dealers may replace the bumper reverse light assembly. Owners of 2021-2023 Jeep Renegades can contact FCA customer service at 800-853-1403 and reference recall number D7B.
Dodge Durango taillight class action lawsuit moves forward
It is claimed that the Dodge Durango tailgate seal and gasket may allow water to damage the taillights. December 15, 2024 — A Dodge Durango taillight class action lawsuit will continue in court after Chrysler failed to convince a judge to dismiss the case. Two owners who filed the lawsuit claim that the taillights on 2014-2023 Durangos are defective because water leaks through gaskets and seals on the tailgate. According to the class action lawsuit, the water damaged the taillights, backup lights and backup camera system. Fiat Chrysler allegedly knew about the taillight and tailgate issues since 2020 but continued to hide the dangers from consumers. Additionally, FCA has not yet recalled Dodge Durangos, and the lawsuit claims that FCA will not pay for repairs once the warranty expires. Dodge Durango Tail Light Class Action Lawsuit - Plaintiff California plaintiff Brian Jenkins purchased a used 2019 Dodge Durango in March 2020. In January 2023, Jenkins noticed water was entering the…
Maserati recalls reversing cameras for Grecale and GranTurismo
Maserati said about 1,700 cars will need a software update to keep the rearview cameras working properly. December 3, 2024 — Maserati is recalling 2023-2024 Grecale and 2024 GranTurismo vehicles due to a rearview camera issue. More than 1,700 vehicles are being recalled because a bug in the central vision parking assist module software may cause the rearview camera image to fail. Maserati will mail recall letters on January 10, 2025, and dealers will update the module software. Owners can contact Maserati at 877-696-2737. Maserati's rearview camera image recall number is 761.
Hyundai backup camera recall affects 226,000 vehicles
Modern rearview cameras may not display an image when shifting into reverse gear. November 28, 2024 — Hyundai is recalling backup cameras, affecting more than 226,000 such vehicles, because the rearview camera image may not be displayed. 2021-2022 Hyundai Santa Fe 2021-2022 Santa Fe Hybrid 2021-2022 Hyundai Elantra 2021-2022 Hyundai Elantra Hybrid 2022 Hyundai Elantra N 2022 Hyundai Santa Fe Plug-in Hybrid Hyundai said the image failure was caused by weak solder joints on the printed circuit board. “The solder joints that secure the integrated signal processor to the PCB may develop cracks during the manufacturing process, and the cracks may propagate further due to the high operating temperatures of the camera.” — Modern Backup Recall Files Backup cameras that don't work violate federal safety standards. Hyundai expects to mail a backup camera recall letter on January 19, 2025, and dealers will replace the rearview camera. Owners with questions about the Hyundai backup camera recall should call 855-371-9460 and ask…
Ford backup camera issue costs automaker $165 million
The Ford backup camera recall sparked a federal investigation and resulted in $165 million in fines. November 17, 2024 — Ford's backup camera issues led to a recall that has now cost Ford $165 million for not complying with federal recall requirements. Ford announced a recall of more than 620,000 such vehicles in the United States in September 2020 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Explorer 2020 Ford Mustang 2020 Ford Transit 2020 Ford Expedition 2020 Ford Escape 2020 Ford Ranger 2020 Ford Edge 2020 Lincoln Nautilus 2020 Lincoln Corsair 2020 Lincoln MKX Ford said the camera issue was caused by a conductive fault in the backup camera's printed circuit board. The backup camera, supplied by Magna Electronics, appears to be a part-time job, leaving drivers guessing about what's behind the vehicle. Nearly a year after Ford announced a recall for its backup cameras, the National Highway Traffic Safety…
Investigation into 2019 Ford Flex backup camera issues
2019 Ford Flex owners are complaining that the rearview camera image is blank or upside down. October 27, 2024 — A problem with the 2019 Ford Flex's backup camera has prompted complaints from owners, and the National Highway Traffic Safety Administration has launched a federal investigation. Owners of 2019 Ford Flex vehicles have submitted approximately 24 reports of backup camera issues and malfunctions. According to NHTSA, 2019 Ford Flex drivers have complained that the backup camera image appears blank or distorted. Some Ford Flex owners told the government that the backup camera image appears upside down when the vehicle is reversed. Two examples from 2019 Ford Flex owners. "The view from the rear backup camera is upside down. Tried various remedies (resetting and disconnecting the battery) to fix the problem but when the vehicle is put in the backup camera the view is upside down. Dealer says the camera needs to be replaced and software, but no replacement is covered…
Investigation into 2019 Ford Edge backup camera issues
2019 Ford Edge owners are complaining that the rearview camera image is blank or upside down. October 26, 2024 — A problem with the 2019 Ford Flex's backup camera has prompted complaints from owners, and the National Highway Traffic Safety Administration has launched a federal investigation. Owners of 2019 Ford Flex vehicles have submitted approximately 24 reports of backup camera issues and malfunctions. According to NHTSA, 2019 Ford Flex drivers have complained that the backup camera image appears blank or distorted. Some Ford Flex owners told the government that the backup camera image appears upside down when the vehicle is reversed. Two examples come from 2019 Ford Edge owners. "The view from the rear backup camera is upside down. Tried various remedies (resetting and disconnecting the battery) to fix the problem but when the vehicle is put in the backup camera the view is upside down. Dealer says the camera needs to be replaced and software, but no replacement is…
Nissan Rogue and Infiniti QX80 backup cameras recalled
Nissan and Infiniti are recalling 37,000 vehicles with backup camera screens that may be blank. October 12, 2024 — More than 37,000 Nissan Rogue and Infiniti QX80 vehicles are being recalled because the backup camera screen may go blank when in reverse gear. The recalled 2024-2025 Rogue and 2025 Infiniti QX80 vehicles may have a software error that may cause the rearview camera screen to go blank. According to Nissan: "On affected Nissan Rogue and INFINITI QX80 vehicles, a low-voltage differential signaling (LVDS) communication error may cause the rearview monitor to display a blank image when the vehicle is in reverse." In April, Nissan received a report from the field that a Nissan Rogue had a blank infotainment screen. Nissan reset the battery, but the problem persists. The navigation controller assembly was replaced and old parts collected. Neither Nissan nor its suppliers can replicate the problem. Engineers eventually determined there was a software and communication error between the infotainment system…
Ford Maverick radio malfunction causes backup camera to not capture image
Ford is recalling 144,000 Maverick trucks after complaints and two reports of accidents. September 22, 2024 — Ford Maverick radio problem leads to recall of 144,500 Maverick trucks because the backup camera image may freeze when the truck is put into reverse gear. The recalled 2022-2024 Ford Maverick trucks are equipped with Connected Touch Radios, which require a software update. The Ford Maverick Connected Touch Radio processes live video from the rearview camera. Having issues with Connected Touch Radio? "Incorrect memory handling in the CTR (Connected Touch Radio) software caused components in the end-to-end RVC (rearview camera) image processing path to fail." Ford is aware of approximately 30 complaints regarding Ford Maverick backup camera image malfunctions, with the first report occurring in April 2022. Ford is also aware of two reports of crashes due to frozen backup camera screens. The National Highway Traffic Safety Administration contacted Ford in June regarding complaints about frozen backup camera images in 2022 Ford Mavericks.…
Chrysler Uconnect lawsuit continues, but several claims remain
The infotainment systems installed in Chrysler Pacifica and Chrysler 300 vehicles are said to be defective. September 13, 2024 — As multiple Chrysler Uconnect lawsuits have been dismissed over the past few years, this one will continue to make its way through the courts. After four years of trial, the lawsuit still has not been certified as a class action. The Uconnect lawsuit alleges that the defective infotainment systems were installed in 2017 through 2019 Chrysler Pacifica and 2017 through 2019 Chrysler 300 vehicles. The Uconnect system's backup camera and navigation system are said to be faulty, and owners have also complained about the infotainment system suddenly freezing or the screen going black. FCA allegedly knew before the vehicles were first sold that the Uconnect infotainment system would require frequent software updates and expensive replacements of Uconnect screens and related components. As repeated in every auto class action lawsuit in the U.S., the plaintiffs claim that "had FCA disclosed the…
Lawsuit says Ford backup camera recall program failed
Included are the 2020-2023 Ford Explorer, 2020-2023 Lincoln Aviator, and 2020-2022 Lincoln Corsair. August 18, 2024 — Ford's backup camera recall allegedly failed to do what a recall should have done: fix the vehicles. That's the focus of Ford's class-action lawsuit, which alleges that the backup camera system fails to display a rear-view image when the vehicle is in reverse. Instead, the backup camera display will appear blue, black, or blank. Photos of the blue display were provided by the owner who filed the lawsuit. The class action lawsuit involves 2020 to 2023 Ford Explorers, 2020 to 2023 Lincoln Aviators and 2020 to 2022 Lincoln Corsairs equipped with 360-degree camera systems. According to the lawsuit, the 360-degree camera system was offered as an additional upgrade for an additional fee. Not only does the camera system function as a backup camera (which is required by federal law), but the 360-degree version also allows the driver to see all around the vehicle.…
Honda Ridgeline backup camera recall under investigation
About 129,000 Ridgeline trucks are equipped with wiring that could break when using the tailgate. June 28, 2024 — The National Highway Traffic Safety Administration is investigating a recall of Honda Ridgeline backup cameras. So far, there have been two Honda Ridgeline recalls and two Ridgeline rearview camera investigations, and this latest investigation focuses on the first Honda Ridgeline rearview camera recall announced in November 2022. In February 2022, NHTSA launched an investigation into complaints about backup camera malfunctions on 2017 to 2018 Honda Ridgeline vehicles, and subsequently recalled 2017 to 2019 Ridgeline trucks in November 2022. The trucks are equipped with a rearview camera, and the camera could malfunction if the wiring harness breaks when the tailgate is opened and closed. Honda says the Ridgeline's backup camera wiring harness uses a protective tube that doesn't prevent bends, and the cable ties used to secure the tubing aren't tight enough. The Honda Ridgeline recall requires dealers to replace the seat…
Honda Ridgeline backup camera recall terminated
Honda Ridgeline rearview camera wiring bends when the tailgate opens and closes. August 10, 2024 — Honda Ridgeline backup camera recall A federal investigation into complaints of rearview camera failures on the 2020-2023 Honda Ridgeline has been closed. The National Highway Traffic Safety Administration launched an investigation into backup cameras in February after receiving complaints that the camera image would not display when backing up. NHTSA has received more than 50 complaints about 2020-2023 Honda Ridgeline trucks. According to Honda, the backup camera wiring harness is routed near the tailgate hinge and is exposed when the tailgate is opened and closed. Basically, the wires are stressed by the bending of the harness. Honda determined that the wiring harness is made of a material that is permeable to water and salt and can freeze and thaw. Opening and closing the tailgate will eventually cause the tailgate wiring harness to break. This will cause the rear view camera image to disappear. In…
Volkswagen Golf and Atlas recalled over backup cameras
Around 98,000 infotainment systems require software updates. June 30, 2024 — Volkswagen backup camera problem leads to recall of 98,000 vehicles with rearview camera images. 2022-2024 Volkswagen Golf R 2022-2024 Volkswagen Golf GTI 2024 Volkswagen Atlas 2024 Volkswagen Atlas Crossover Sport After shifting into reverse gear, the rearview camera image may be delayed or disabled. "Various software bugs may cause the rear view image to be delayed or black, or the system to not boot at all." The National Highway Traffic Safety Administration contacted Volkswagen about rearview camera issues on the 2022 Volkswagen Golf in August 2023. Owners of the 2024 Volkswagen Atlas have also complained about various rearview camera image issues. When the National Highway Traffic Safety Administration contacted Volkswagen about the backup camera issue on its Golf vehicles, Volkswagen was investigating the issue. Engineers did not find any issues with the camera, but there were problems with the infotainment system software, and there were also 500 warranty claims…
New Jersey says Ford backup camera recall failed
New Jersey class action lawsuit alleges 360-degree camera system recall failed, 3 of them. July 1, 2024 — Ford's backup camera recall program is said to have failed and would apply to customers who bought Ford and Lincoln vehicles in New Jersey. According to the class action lawsuit, the 360-degree camera system was defective and frequently malfunctioned. These defects cause the backup camera to malfunction, with the image appearing blue, black or blank. The Ford class action lawsuit includes: “Everyone who purchased or leased one or more of the following vehicles equipped with a 360-degree camera system in New Jersey during the applicable restricted period: a 2020-2023 Ford Explorer, a 2020-2023 Lincoln Aviator, and/or a 2020-2022 Lincoln Corsair.” Ford allegedly knew or should have known about the flaws in the 360-degree camera systems before the vehicles were first advertised. The backup camera class action lawsuit, filed by Gabriel Shiff and Robert Sonsini, alleges that the 360-degree camera recall failed to…
Mazda Connect infotainment system issues lead to lawsuit
The class-action lawsuit alleges that Mazda's infotainment systems have problems that prevent drivers from using important functions. July 5, 2024 — Problems with Mazda's infotainment system have spurred a class-action lawsuit that alleges the system, called Mazda Connect, caused malfunctions in the navigation, audio, backup camera and Bluetooth systems. The lawsuit alleges that Mazda's infotainment systems can malfunction intermittently or permanently, preventing drivers from using important functions. The Mazda Connect infotainment system class action lawsuit involves the following vehicles: 2016-2022 Mazda2 2014-2018 Mazda3 2016-2021 Mazda Mazda 6 2016-2021 Mazda CX-3 2016-2020 Mazda CX-5 2016-2020 Mazda CX-9 2016-2023 Mazda MX-5 According to the lawsuit, the Mazda Connect system helps drivers “stay connected without taking their hands off the steering wheel” and enables “seamless connectivity between the car and smartphone.” However, four car owners who filed a class-action lawsuit claim that the infotainment system "exists" with serious problems. The systems were said to "constantly reboot, freeze, become unresponsive, get stuck in an…
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