Bizzabo Named Leader and Customer Favorite: Leading
Bizzabo was named a Customer Favorite and Leader in the Forrester Wave™: Integrated Incident Management Platforms Q4 2024 report.Forrester recently conducted detailed assessments of 12 vendors, including Bizzabo. Analysis includes comprehensive surveys, executive briefings and customer interviews. Forrester spoke with customers of the vendors evaluated and considered customer input from previous research."Reference customers like the modernity and uniformity of the Bizzabo platform and have strong praise for the responsiveness and quality of the customer service team," the Forrester report states. "Bizzabo was the customer's favorite product in this evaluation."Bizzabo’s guiding principle has always been to do the right thing for our customers. From customer experience to research and development to sales and beyond, a North Star guides all operations.“To successfully serve event organizers, you need a deep understanding of their needs,” said Simone Astuni, senior vice president of customer experience at Bizzabo. “Above all, you need to deliver value at the right time and place.This is the excellence we expect…
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