Honda says recall should end infotainment litigation
The class-action lawsuit alleges that the rearview camera malfunctioned and the speakers made a crackling sound. January 9, 2025 — Honda infotainment system problems have sparked a class-action lawsuit in Ohio, but Honda says the case should be dismissed because Honda dealers fixed the issues during the recall. Jennifer and Sean Fausto filed the class action lawsuit after purchasing a new 2020 Honda Pilot Touring in August 2020. But the plaintiffs argue that the infotainment system never worked properly to begin with. The Honda class action lawsuit includes: “Purchase or lease of any 2020-2022 Honda Pilot (except LX), 2020 Honda Passport (except Sport), 2021-2022 Honda Passport and 2020-2022 Honda Odyssey (except LX) vehicles in the following areas All persons or entities in Ohio.” Honda has issued technical service bulletins, extended warranties and recalled more than 1 million vehicles due to problems such as the backup camera. Honda's recall is due to a faulty Media Orientation System Transmission (MOST) communications coaxial…
Honda Infotainment lawsuit alleges loudspeaker crackling sound
The Honda Pilot, Honda Passport, Honda Passport and Honda Odyssey are said to be defective. October 13, 2024 — Honda speaker popping sparks Ohio infotainment class action lawsuit that includes: “Purchase or lease of any 2020-2022 Honda Pilot (except LX), 2020 Honda Passport (except Sport), 2021-2022 Honda Passport and 2020-2022 Honda Odyssey (except LX) vehicles in the following areas All persons or entities in Ohio.” Jennifer and Sean Fausto purchased a new 2020 Honda Pilot Touring in August 2020, which they still own. The plaintiffs allege that the infotainment system has been defective since they purchased the vehicle. The plaintiffs claim they attempted to have the vehicle repaired at the dealership seven times. In January 2021, Honda extended the warranty period and issued multiple technical service bulletins to dealers regarding the issues. Then in June 2023, Honda recalled about 1.2 million vehicles with problems with rearview camera images. According to the recall documents, the Media Oriented System Transmission (MOST) communications…
Nissan Rogue and Infiniti QX80 backup cameras recalled
Nissan and Infiniti are recalling 37,000 vehicles with backup camera screens that may be blank. October 12, 2024 — More than 37,000 Nissan Rogue and Infiniti QX80 vehicles are being recalled because the backup camera screen may go blank when in reverse gear. The recalled 2024-2025 Rogue and 2025 Infiniti QX80 vehicles may have a software error that may cause the rearview camera screen to go blank. According to Nissan: "On affected Nissan Rogue and INFINITI QX80 vehicles, a low-voltage differential signaling (LVDS) communication error may cause the rearview monitor to display a blank image when the vehicle is in reverse." In April, Nissan received a report from the field that a Nissan Rogue had a blank infotainment screen. Nissan reset the battery, but the problem persists. The navigation controller assembly was replaced and old parts collected. Neither Nissan nor its suppliers can replicate the problem. Engineers eventually determined there was a software and communication error between the infotainment system…
Mercedes-Benz infotainment system software recall
An infotainment software bug could interfere with Mercedes' automatic emergency braking system. September 26, 2024 — Problems with Mercedes-Benz automatic emergency braking have led to recalls of about 2,200 such vehicles in Canada and the United States 2024 Mercedes-Benz CLE-300 Convertible 2024 Mercedes-Benz CLE-300 Coupe 2024 Mercedes-Benz CLE-450 Convertible 2024 Mercedes-Benz CLE-450 Coupe 2024 Mercedes-Benz E-350 2024 Mercedes-Benz E-450 Wagon 2024 Mercedes-Benz E-450 2024 Mercedes-Benz AMG CLE-53 Coupe Mercedes said the recall is due to a software bug in the Mercedes-Benz User Experience (MBUX) infotainment system that could deactivate certain systems, including automatic braking for cross traffic in certain driving situations. alarm. Mercedes learned in November 2023 that certain system tests found that parking assist was deactivated without warning. The issue was investigated and testing revealed problems with the cross-traffic alert system and the automatic emergency braking system. Mercedes has not received any reports of warranty claims, collisions or injuries. Recall letters are expected to be mailed out on November…
Chrysler Uconnect lawsuit continues, but several claims remain
The infotainment systems installed in Chrysler Pacifica and Chrysler 300 vehicles are said to be defective. September 13, 2024 — As multiple Chrysler Uconnect lawsuits have been dismissed over the past few years, this one will continue to make its way through the courts. After four years of trial, the lawsuit still has not been certified as a class action. The Uconnect lawsuit alleges that the defective infotainment systems were installed in 2017 through 2019 Chrysler Pacifica and 2017 through 2019 Chrysler 300 vehicles. The Uconnect system's backup camera and navigation system are said to be faulty, and owners have also complained about the infotainment system suddenly freezing or the screen going black. FCA allegedly knew before the vehicles were first sold that the Uconnect infotainment system would require frequent software updates and expensive replacements of Uconnect screens and related components. As repeated in every auto class action lawsuit in the U.S., the plaintiffs claim that "had FCA disclosed the…
Ford wants to patent an ad-serving infotainment system that would
A new patent filed by Ford uses internal microphones to deliver relevant ads. In theory, it could also use information like voice commands and navigation directions to achieve the same purpose. Although the app is live, Ford may never put the technology into production. Car companies are always looking for new ways to make a little extra money. That's why they're willing to sell their customers' personal information to data brokers. It's also why they want to build subscription packages. Now, it sounds like Ford might be preparing to listen to your conversations and then serve you relevant ads based on what you say. var adpushup = window.adpushup = window.adpushup || {que:()}; adpushup.que.push(function() { if (adpushup.config.platform !== "DESKTOP"){ adpushup.triggerAd("4d84e4c9 -9937-4f84-82c0-c94544ee6f2a"); } else{ adpushup.triggerAd("6a782b01-facb-45f3-a88f-ddf1b1f97657"); } }); Just because Ford has applied for the patent doesn't mean it will end up using it. There's no guarantee it'll ever make it to production. At the same time, given the way companies shamelessly use…
Porsche Taycan class-action lawsuit continues in California
Porsche lawsuit alleges Taycan has heating, cooling and infotainment system defects. August 11, 2024 — A Porsche Taycan class-action lawsuit is pending in a California court, but most of the parties' claims have been dismissed. According to the Taycan class action lawsuit, the 2020-2021 Taycan has defects with the infotainment and heating/cooling systems. The lawsuit, filed by representatives of Porsche customers in California, alleges that base Taycan, Taycan Turbo, Taycan Turbo S and Taycan 4S vehicles are affected. Several features are allegedly defective, including the cockpit display, Apple CarPlay, wireless phone charging, and the heating and cooling systems.The class action lawsuit alleges that Porsche knew about defects in the 2020-2021 Taycan but failed to warn consumers about the problems. The California plaintiff who filed the lawsuit claims that his leased Taycan started to have problems as soon as he got home. Specifically, the plaintiff claims that Apple CarPlay and wireless phone charging were not working properly. The plaintiff said he…
Volkswagen Golf and Atlas recalled over backup cameras
Around 98,000 infotainment systems require software updates. June 30, 2024 — Volkswagen backup camera problem leads to recall of 98,000 vehicles with rearview camera images. 2022-2024 Volkswagen Golf R 2022-2024 Volkswagen Golf GTI 2024 Volkswagen Atlas 2024 Volkswagen Atlas Crossover Sport After shifting into reverse gear, the rearview camera image may be delayed or disabled. "Various software bugs may cause the rear view image to be delayed or black, or the system to not boot at all." The National Highway Traffic Safety Administration contacted Volkswagen about rearview camera issues on the 2022 Volkswagen Golf in August 2023. Owners of the 2024 Volkswagen Atlas have also complained about various rearview camera image issues. When the National Highway Traffic Safety Administration contacted Volkswagen about the backup camera issue on its Golf vehicles, Volkswagen was investigating the issue. Engineers did not find any issues with the camera, but there were problems with the infotainment system software, and there were also 500 warranty claims…
Mazda Connect infotainment system issues lead to lawsuit
The class-action lawsuit alleges that Mazda's infotainment systems have problems that prevent drivers from using important functions. July 5, 2024 — Problems with Mazda's infotainment system have spurred a class-action lawsuit that alleges the system, called Mazda Connect, caused malfunctions in the navigation, audio, backup camera and Bluetooth systems. The lawsuit alleges that Mazda's infotainment systems can malfunction intermittently or permanently, preventing drivers from using important functions. The Mazda Connect infotainment system class action lawsuit involves the following vehicles: 2016-2022 Mazda2 2014-2018 Mazda3 2016-2021 Mazda Mazda 6 2016-2021 Mazda CX-3 2016-2020 Mazda CX-5 2016-2020 Mazda CX-9 2016-2023 Mazda MX-5 According to the lawsuit, the Mazda Connect system helps drivers “stay connected without taking their hands off the steering wheel” and enables “seamless connectivity between the car and smartphone.” However, four car owners who filed a class-action lawsuit claim that the infotainment system "exists" with serious problems. The systems were said to "constantly reboot, freeze, become unresponsive, get stuck in an…
Chrysler Uconnect lawsuit claims infotainment system
The Uconnect and Uconnect 5 defects are allegedly found in Chrysler, Dodge, Jeep and Ram models. July 7, 2024 — The Fiat Chrysler (FCA) Uconnect class action lawsuit alleges that several of its models are equipped with defective infotainment systems. The Uconnect and Uconnect 5 infotainment systems operate the backup camera image display, audio and radio system controls, cell phone connectivity, weather information and the navigation system. The Uconnect infotainment system is how drivers access entertainment, safety, communication and navigation systems. The FCA Uconnect class action lawsuit involves these vehicles. 2021-2024 Chrysler Pacifica 2022-2024 Ram 1500, 2500, 3500 2022-2024 Ram Chassis Cab 2022-2024 Ram ProMaster 2022-2024 Jeep Wagoneer and Grand Wagoneer 2022-2024 Jeep Compass 2022-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L 2022-2024 Dodge Durango 2023-2024 Dodge Camaro According to the lawsuit, the Uconnect and Uconnect 5 systems contain defects and malfunctions that cause the systems to malfunction some of the time, or possibly all of the time. The…
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