MTCC appoints first female CEO
this Toronto Convention Center (MTCC) announced the appointment of Kathy Haley as its new president and chief executive officer, the first woman to hold the position. Hailey joins MTCC The team has successfully led multi-million dollar infrastructure projects as dynamic leaders with global expertise in strategic transformation, customer experience and large-scale operations. She is also recognized as a leading expert in customer experience, ranking among the top 2% of experts globally. Most recently, she served as Chief Customer Experience Officer Port Authority of New York and New Jersey (PANYNJ)she has made significant improvements to the customer experience at LaGuardia Airport, John F. Kennedy International Airport and Newark Liberty International Airport. Casey was also the first president of North America's first dedicated airport rail system, the award-winning United Pearson (UP) Express, which was Metrolinx In Toronto. "Kathy Haley has a proven track record of transforming the customer experience, managing complex, large-scale operations and stakeholder groups, and driving business growth, making her…
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